Delivery Information

Most orders will be dispatched within 48 hours. Where possible we try to process orders on the same day of purchase, but this will vary depending on the quantity of orders at any given time. When completing your online order please include a valid Street Number, Suburb, Post Code, Phone Number & Emil Address. Orders cannot be processed without this information, and Kitty Kat will not be held responsible for any delays incurred because of missing data. Where applicable, any combined postage overcharging will be refunded.


  • We post using Australia Regular & Express Post.
  • Free Express Delivery on orders over $49.
  • A tracking number will be emailed to you.
  • Please allow 1-10 days for delivery. Country and Regional up to 15 days.


  • We post using Australian International Registered Post with Tracking via Air.
  • Please be aware that when making an overseas purchase, you may be required to pay duties and taxes on the parcel value upon delivery to your country of residence.
  • Please allow at least 6-14 days for delivery. 
  • Please ensure that your purchase complies with your country's laws where and if applicable, and on what is allowed into your country and what is deemed as prohibited. Kitty Kat is NOT responsible for any taxes, fees, charges or fines that may be incurred if you have not complied with your laws. Please check with your customs policies to ensure the item you wish to purchase is not illegal. We do not offer CITIES certificates with our exotic skins. Please choose carefully as you can be fined for items that are ceased by customs.